Jane Omorogbe Health Coach and My Midlife Muscle Method
Last updated: 12/10/2026
These terms explain what you can expect from me and what I ask of you. If you have a question they don't answer, email me and we'll sort it out together.
1. Who I am
Jane Omorogbe Comm V, trading as Jane Omorogbe Health Coach and My Midlife Muscle Method
Company and VAT number: BE 0827 453 649, register of legal entities Mechelen
Email: [email protected]
Websites: mymidlifemusclemethod.com and janeomorogbe.com
2. General
2.1 "The Coach" means Jane Omorogbe Comm V. "The Client" means anyone who buys or uses a product or service from the Coach.
2.2 These terms apply to all coaching programmes, memberships, digital products, live sessions, offers and agreements between the Coach and the Client.
2.3 If a specific written agreement with a Client conflicts with these terms, the specific agreement applies.
2.4 The Coach may update these terms, for example when the law changes. The current version is always published on mymidlifemusclemethod.com.
2.5 Changes to the price, length or other essential terms of a running agreement are announced by email at least one month in advance. The Client may then end the agreement free of charge by emailing [email protected] within that month. Otherwise the agreement continues under the new terms.
3. Start of the agreement
3.1 The agreement starts when the Client completes payment (including through Stripe), or accepts in writing, for example by email or by completing the intake form.
3.2 From that moment the Client commits to the chosen programme or product for its full agreed term, including the payments that go with it.
4. What I offer
4.1 One to one coaching supports your strength, nutrition, mindset and consistency. Depending on your package it includes personal programming, check ins, messaging, Zoom calls and access to the coaching app and client support space.
4.2 Nutrition coaching is education and habit support. It is not medical advice and does not diagnose or treat any condition.
4.3 Membership gives access to training programmes built by my Midlife Muscle Method programming system, resources, community and live sessions, depending on the tier. Membership does not include one to one coaching calls unless the tier says so. I may develop and change membership content and features over time.
4.4 Digital products such as courses, guides and downloads are delivered online.
4.5 Live sessions and workshops take place online unless otherwise stated and agreed. Access details are sent separately. Replays are only available where stated.
5. Changing your mind
5.1 If you buy online or by phone as a private person, the law gives you 14 days to change your mind.
5.2 Most clients want to get going straight away, so when you sign up I ask you to confirm that you want your coaching to start immediately. If you then change your mind within the 14 days, you pay for the coaching already provided and the rest is refunded.
5.3 For digital products, when you choose immediate access at checkout and confirm that this ends your right to change your mind, the sale is final.
5.4 To change your mind within the 14 days, email [email protected]. Refunds are paid within 14 days using the same payment method.
6. Calls, sessions and recordings
6.1 Calls and sessions are booked in advance.
6.2 To reschedule, give at least 48 hours' notice through the agreed channel and we'll find a new time.
6.3 With less than 48 hours' notice, or no notice, the session is lost. For a single paid session the full price is due.
6.4 If you're late, the session still ends at the agreed time. If I'm late, I add the lost time to that session or a later one.
6.5 Sessions may be recorded for quality and support. One to one recordings are for you only and are never shared without your permission. Group recordings may be shared with members of the same programme or group, never publicly without permission. Please don't share anything in a group call you wouldn't want recorded.
7. Prices and payment
7.1 Prices are shown on the website, at checkout, in writing, or agreed on the discovery call. All prices are in euros and include VAT where applicable.
7.2 Payment is due before the programme or product starts, unless instalments are agreed in writing.
7.3 Payment is made through Stripe, by bank transfer or by SEPA direct debit. Bank transfers must use the payment reference on the invoice.
7.4 If a payment is late or fails, the Coach may pause access until it is received. The obligation to pay remains.
7.5 Late payment. The first reminder is free. If the amount is still unpaid 14 calendar days after that reminder (counted from the day after an email reminder, or from the third working day after a posted reminder), the Client owes late payment interest at the legal rate, plus a fixed compensation of €20 for amounts up to €150, €30 plus 10% of the amount between €150.01 and €500, or €65 plus 5% of the amount above €500, with a maximum of €2,000.
8. Refunds
8.1 One to one coaching: once your programme has started and the 14 days in Article 5 have passed, coaching is not refundable.
8.2 Membership: you can cancel at any time before your next billing date. Future payments stop and you keep access until the end of the period you've paid for. Unused time is not refunded.
8.3 Digital products: once access has been given as described in Article 5.3, sales are final. If a genuine technical problem stops you getting access and it can't be solved within a reasonable time, you receive a full refund.
9. Length of your programme
9.1 One to one coaching runs for the term stated when you buy, for example 3, 6 or 12 months. Memberships run month by month and renew automatically until cancelled.
9.2 Ending a coaching programme early is not standard. Exceptions are at the Coach's discretion and are confirmed in writing, for example by email.
9.3 Illness, injury and life events: pauses, extensions and rollovers are not standard. If illness, injury, surgery or bereavement happens, let me know as soon as possible and I'll adapt your plan and focus within your coaching term.
10. Your health and safety
10.1 Strength training carries some physical risk. Before you start and while we work together, please tell me about any injury, pain, health condition or change in your health that could affect your training. I may ask for medical clearance.
10.2 I don't give medical, psychological or psychiatric advice, diagnosis or treatment. Coaching does not replace your doctor or another qualified health professional.
10.3 The Coach is not liable for injury or damage that happens without fault on her part, or that results from incorrect information given by the Client or from not following the guidance given.
10.4 The Coach's liability for death or personal injury caused by her own fault is not limited. For other damage, liability is limited to the amount covered by the Coach's professional liability insurance, except in cases of intent or gross negligence.
10.5 Results are not guaranteed. I commit to doing my very best for you with professional care, knowledge and skill, within my scope of practice.
11. My materials
11.1 All programmes, videos, worksheets, templates, courses, documents and other content belong to Jane Omorogbe Comm V and are protected by intellectual property law.
11.2 You may use them for your own personal use while your programme or membership runs. This right is personal and can't be passed on.
11.3 Copying, sharing, reselling, publishing or using the materials commercially is not allowed without my written permission.
11.4 When your programme or membership ends, access to your account and materials ends too.
12. Your personal data
I take care of your personal data, including any health information you share, as explained in my Privacy Policy on mymidlifemusclemethod.com.
13. Confidentiality
13.1 We both keep confidential what is shared within the coaching.
13.2 To give you the best support, I sometimes ask an experienced coach or mentor for advice. When I do, I leave out your name and anything that could identify you.
13.3 I only share information that identifies you with your permission, for example with another coach or a gym that will be training you, or when the law requires it, or when it’s needed to keep you, me or someone else safe.
14. Law and disputes
14.1 These terms are governed by Belgian law.
14.2 If something goes wrong, let's first try to solve it together. You can also contact the Belgian Consumer Mediation Service. If we can't find a solution, the competent Belgian courts decide.
15. Contact
Questions about these terms: [email protected]